Last updated: 13th July 2025

At Nature Swan, accessible from https://www.natureswan.dk, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with our services. Nature Swan complies with the General Data Protection Regulation (GDPR) and all relevant Danish data protection laws.

1. Data Controller

The data controller responsible for processing your personal data on this website is:

Sinsemilla ApS
Email: info@natureswan.dk
Address: Psyak 59G
1440 Copenhagen
Denmark

2. What Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number (if you contact us or make a purchase)
• Billing and shipping address (for order processing)
• Payment details (processed securely through third-party providers)
• IP address, browser type, and device information (for analytics)
• Behavior on our website (e.g., pages visited, time spent, etc.)

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Improve your browsing experience on our site
• Send relevant emails or newsletters (only with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

4. Cookies

Our website uses cookies to enhance your experience and analyze traffic. Cookies are small text files stored on your device. You can accept or reject cookies via your browser settings.

Types of cookies we use:

• Necessary cookies: Help make the website usable by enabling basic functions.
• Statistics cookies: Help us understand how visitors interact with the site.
• Marketing cookies: Used to track visitors across websites for marketing purposes.
• Read our Cookie Policy for more details.

5. Sharing of Personal Data

We only share your data when necessary and with trusted third parties such as:

• Payment service providers (Stripe, PayPal)
• Shipping carriers (PostNord, GLS, DHL, DAO)
• IT and analytics services (Google Analytics)
• Legal or regulatory authorities when required

We never sell or rent your personal data.

6. Your Rights Under GDPR

As a user located in the EU/EEA, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict certain data processing
• Receive a copy of your data (data portability)
• Withdraw consent at any time (for marketing)

To exercise your rights, please contact us at: info@natureswan.dk

7. Data Retention

We retain personal data only for as long as necessary for the purposes described or as required by law. You may request deletion of your data at any time.

8. Security Measures

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact:

Nature Swan
Email: info@natureswan.dk
Website: https://www.natureswan.dk